Refund policy

Return & Refund Policy

We want you to have a smooth shopping experience.

Return Eligibility

If you receive a damaged, defective, or incorrect product, you may contact us within 48 hours of delivery.

To request a return or replacement, please provide:

• Order number

• Clear photos/videos of the product

• Photos/videos of the package received

Damaged or Defective Products

If your product arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery. We will review the issue and provide an appropriate solution where applicable.

Incorrect Product

If you receive a product different from what you ordered, please contact us within 48 hours with your order details and clear photos/videos.

Non-Returnable Conditions

Returns or replacements may not be accepted if:

• The product has been used, damaged, altered, or misused after delivery.

• The issue is caused by improper use or handling.

• The return request is made after the applicable return period.

• The product is returned without prior approval.

• The customer simply changes their mind after receiving the product.

Refunds

Once a refund is approved, the applicable refund will be processed through the original payment method or another suitable payment method.

Refund processing time may vary depending on the payment provider or bank.

Important Note

Minor differences in color, appearance, size, or design may occur due to product batches, lighting, screen settings, or stock availability. Such minor variations are not considered defects.

For any return or refund request, please contact us with your order details.